Summer Break

Students finishing grades 6-7th, and 9-11th will keep their Chromebooks over the summer break. It is costly to collect all the Chromebooks at the end of the year and re-distribute them at the beginning of the next school year. 8th and 12th graders return their Chromebooks at the end of the school year before their respective last day of class. The Chromebooks returned go to be re-used at our elementary school. Please refer to the text below for answers to some common questions.

Will there be technology support provided for students over summer break?

There will be, but on a very limited basis. Technology staff have summer tasks that need to be completed in order to prepare for another successful school year. Hours and locations they work can vary greatly. However, if you do have issues in the summer, reach out to technology staff and they can assist. Please note that if technology staff are emailed by a student with an issue, they will reply when able. If the troubleshooting process becomes lengthy, the student may be asked to stop in. We only provide support for the Chromebook itself, no personal peripherals or networking gear, etc. will be given support.

What should the student do if they have an issue?

DOCUMENT it. It will help when troubleshooting if the student has a record of what happened, when it happened, and what they were doing when it happened. Problems do not always occur when Chromebooks are brought in for troubleshooting, so having such record will help in remedying the issue.

Should I keep my Chromebook plugged in all of summer break?

Yes. Keeping the Chromebook plugged in is very beneficial. If the batteries in the Chromebooks are depleted completely throughout the summer, that can cause issues when the device needs to be used again in the fall.